Frequently Asked Questions
Get all the details on shipping, returns, and how to keep your TOXICO gear looking fresh.
How long does shipping take and do you ship internationally?
We ship worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your claim and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size Guide' with specific measurements. Our clothing generally follows a standard slim-fit aesthetic; if you prefer a baggier look, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I wash my TOXICO garments to prevent fading?
To preserve the prints and fabric quality, we recommend washing your items inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on the graphic prints.
Can I change or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, you have a 1-hour window after purchase to request any changes or cancellations via our support email.